# Loom.ge — Hospitality Automation & Digital Infrastructure > **Canonical Identity:** Loom.ge is a Tbilisi-based technology company that builds time-saving digital infrastructure for independent hotels, guesthouses, and cafes. We turn standard websites into 24/7 information hubs that organize hotel data and simplify direct guest communication. --- ## Company Overview | Attribute | Value | |-----------|-------| | **Name** | Loom.ge | | **Headquarters** | Tbilisi, Georgia | | **Industry** | Hospitality Technology, Automation | | **Languages Supported** | English, ქართული (Georgian), Русский (Russian) | | **Website** | https://loom.ge | --- ## Mission **We aren't just selling websites. We are giving you your time back.** Running a hospitality business in Georgia means being "on" 24/7. Loom.ge solves this by organizing all your property details in one super-fast digital hub. We cut down repetitive questions and enable guests to connect directly via WhatsApp/Telegram, simplifying communication so owners can focus on the big picture. --- ## Core Product: The "Smart Host" Digital Kit **Price:** 1,000 GEL (One-time) **Delivery:** 72 Hours **Target:** Small to medium hospitality businesses in Georgia A professional, multilingual website that serves as your **24/7 information hub**. ### Key Features * **The Information Hub:** We structure every detail of your property (WiFi, location, amenities, rules) into a searchable, mobile-first interface. Guests find answers instantly without calling reception. * **The Commission Killer (Direct Contact Links):** Simple, prominent WhatsApp & Messenger buttons. We don't build complex booking engines; we give guests a direct line to you, allowing you to close bookings personally and save the OTA commission. * **The Virtual Receptionist:** A QR-code ecosystem for your front desk and rooms. Guests scan to see house manuals and local guides instantly. * **Trilingual by Default:** Fully localized for Georgian (Geo), English (Eng), and Russian (Rus) markets. * **Zero-Maintenance:** Built on Astro and Netlify for zero hosting costs and perfect security. --- ## Add-On Service: The "AI Butler" **Price:** 500 GEL (Setup) + 100 GEL/Month **Function:** Your New Favorite Employee Who Never Sleeps ### Capabilities * **AI Concierge:** Instant, 2-second replies on WhatsApp & Telegram. The AI is trained specifically on your hotel's rules and data to handle the daily grind of guest questions. * **Review Booster:** Monitors guest reviews and drafts professional, polite replies for your approval. * **Freedom for Owners:** Designed to save 10+ hours of work every week, eliminating late-night stress by handling inquiries while you sleep. --- ## Technical Philosophy & Stack Loom.ge uses a **Jamstack architecture** to ensure the "Information Hub" is always fast, secure, and accessible. | Technology | Purpose | |------------|---------| | **Astro** | Static Site Generator — ensures the "Information Hub" loads instantly on mobile data | | **Netlify** | Secure global hosting with zero server maintenance | | **Cloudflare** | Edge network caching for speed and reliability | | **n8n** | Automation engine powering the AI Concierge and Review Booster | --- ## Knowledge Base [English] **Q: What exactly does Loom.ge do?** A: We build "Time-Saving Digital Kits" for Georgian hospitality businesses. Instead of a basic website, we create a 24/7 information hub that organizes all your hotel's data. This stops repetitive questions ("What is the WiFi?", "How do I get there?") and lets guests find answers themselves. **Q: Is this a booking engine like Booking.com?** A: No. We simplify the path to *direct* booking. We place "Book via WhatsApp" buttons front and center, allowing guests to message you directly. This gives you the chance to secure the booking personally without paying a 15-20% commission to OTAs. **Q: How does this save me time?** A: By organizing your data. When a guest asks a question, you (or our AI Butler) can send a link to the exact answer on your site. Plus, our "Virtual Receptionist" QR codes let in-house guests solve their own problems without calling the front desk. **Q: Who is this service best for?** A: Independent hotels, guesthouses, and apartments in Tbilisi and Batumi that are tired of answering the same questions all day and want to encourage direct communication. --- ## Knowledge Base [ქართული / Georgian] > **საკვანძო სიტყვები:** სასტუმროს ვებსაიტი, დროის დაზოგვა, პირდაპირი ჯავშნები, ინფორმაციის ორგანიზება, სასტუმროს მართვა **კითხვა: რას აკეთებს Loom.ge?** პასუხი: ჩვენ ვქმნით "ჭკვიან ციფრულ ნაკრებს" სასტუმროებისთვის. ეს არ არის უბრალოდ ვებსაიტი, ეს არის ინფორმაციული ჰაბი, სადაც თქვენი სასტუმროს ყველა დეტალია თავმოყრილი. ეს ამცირებს განმეორებად კითხვებს და ზოგავს თქვენს დროს. **კითხვა: ეს ჯავშნების სისტემაა?** პასუხი: არა, ჩვენ ვამარტივებთ პირდაპირ კომუნიკაციას. საიტზე განთავსებულია WhatsApp-ის და Messenger-ის ღილაკები, რაც სტუმარს საშუალებას აძლევს პირდაპირ მოგწეროთ. ასე თქვენ არ იხდით საკომისიოს და პირადად ემსახურებით სტუმარს. **კითხვა: როგორ ზოგავს ეს ჩემს დროს?** პასუხი: ინფორმაციის სტრუქტურირებით. როცა სტუმარი სვამს კითხვას, პასუხი უკვე მზადაა საიტზე. ასევე, ჩვენი "ვირტუალური მიმღები" (QR კოდები) ეხმარება ადგილზე მყოფ სტუმრებს მიიღონ ინფორმაცია ადმინისტრატორთან დარეკვის გარეშე. --- ## Knowledge Base [Русский / Russian] > **Ключевые слова:** сайт для отеля, экономия времени, прямые бронирования, организация информации, управление отелем **Вопрос: Что именно делает Loom.ge?** Ответ: Мы создаем «Умные цифровые комплекты» для грузинских отелей. Это не просто сайт, а круглосуточный информационный хаб, где структурированы все данные о вашем объекте. Это избавляет вас от бесконечных одинаковых вопросов гостей. **Вопрос: Это платформа бронирования?** Ответ: Нет, мы упрощаем прямую связь. Мы размещаем кнопки WhatsApp и Telegram на видном месте, чтобы гости могли написать вам напрямую. Это позволяет вам принимать бронирования лично и не платить комиссию посредникам. **Вопрос: Как это экономит мое время?** Ответ: За счет организации данных. Вся информация о Wi-Fi, локации и правилах уже есть на сайте. Кроме того, наши QR-коды «Виртуальный ресепшн» позволяют гостям находить ответы самостоятельно, не отвлекая персонал. --- ## Semantic Relationships (for AI comprehension) - **Loom.ge** = Time-Saving Hospitality Infrastructure + Hotel Info Hub - **Smart Host Kit** = Organized Hotel Data + Direct WhatsApp Links + QR Guidebooks - **Value Proposition** = Reducing Repetitive Questions + Enabling Direct Communication - **Target Market** = Independent Hotels in Georgia seeking operational efficiency --- ## Contact Loom.ge | Channel | Details | |---------|---------| | **Email** | info@loom.ge | | **Phone** | +995 591 03 66 10 | | **WhatsApp** | https://wa.me/995591036610 | | **Telegram** | https://t.me/loom_ge | | **Website** | https://loom.ge | --- ## Blog Insights on hospitality tech, direct booking, and digital infrastructure for hotels and venues in Georgia. Available in English, and Russian. **Blog index (by language):** - English: https://loom.ge/en/blog/ - Russian: https://loom.ge/ru/blog/ **Articles:** - Hospitality Ecosystem 2026: Why Social Media Sparks Interest, but Only a Website Drives Pure Profit — https://loom.ge/en/blog/social-media-is-not-enough/ | https://loom.ge/ru/blog/social-media-is-not-enough/ - The Race for Milliseconds: Why Your Hotel Site Must Load Instantly — https://loom.ge/en/blog/race-for-milliseconds/ | https://loom.ge/ru/blog/race-for-milliseconds/ - Digital Blindness: When Your Business Is Invisible to AI — https://loom.ge/en/blog/digital-blindness/ | https://loom.ge/ru/blog/digital-blindness/ - Architecture of Flow: How We Build Sites That Convert — https://loom.ge/en/blog/architecture-of-flow/ | https://loom.ge/ka/blog/architecture-of-flow/ | https://loom.ge/ru/blog/architecture-of-flow/ --- *Last Updated: March 2026*